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Employee Service Center

On game shows, when players are confronted with a question they can’t answer, they are given the option to “phone a friend.”

Employees experience this same urgency to have their questions answered when they are standing in a doctor’s office, in line at the pharmacy, or sitting in their living room reviewing a medical bill that they don’t understand. They need their questions answered fast, and probably often wish they too could phone a friend.

Benefits 7 offers an Employee Service Hotline, staffed with certified professionals who can handle their every need. By calling our employee service hotline, employees receive best-in-class customer assistance with all of their employee benefit questions answered in one spot.

Our in-house staff is prepared to deliver an experience that leaves employees feeling well cared for. Employers stay satisfied because we are committed to:

  • Answering the phone promptly and courteously.
  • Maintaining staff that is highly competent and educated in their field.
  • Resolving and managing questions and concerns in a prompt and professional manner.

 

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